June 24, 2019
Stress is not just an emotional response to uncomfortable situations: it is a physical reaction with measurable consequences. In imaging, patient anxiety about diagnostic procedures may impact the accuracy and quality of exams, skewing or delaying diagnosis and treatment. Fortunately, we know a lot about how these factors influence patient responses to imaging – and how we can help mitigate them. In this podcast we talk to Boris de Ruyter, a psychologist whose team has spent decades studying the impact of technology on people and Mary Beth Resimius, expert in people-centered imaging solutions. Listen in to learn about their research and how it can guide more patient-centered imaging.
For more information, visit https://www.usa.philips.com/healthcare/medical-specialties/radiology/podcasts/fear-and-anxiety-in-imaging
March 18, 2019
Every healthcare service deals with the challenge of patients who, for whatever reason, don’t show up for appointments. In imaging, the issue is particularly significant. No-shows disrupt workflow and compromise expensive equipment and staff utilization. And beyond the obvious financial impacts, patient no-shows can have detrimental clinical ramifications, potentially delaying diagnosis and treatment. A unique research collaboration between Dr. Puneet Bhargava at the University of Washington and Dr. Christopher Hall at Philips dug into the data around no-shows. In this podcast you’ll hear about the surprising things they learned as well as some innovative approaches to addressing the problem.
February 1, 2019
In our first podcast of the series, Tiffany Christensen, CPXP, VP of Experience Innovation at The Beryl Institute and author of Sick Girl Speaks, shares her story as a cystic fibrosis patient and double lung transplant recipient to offer insights about how to improve the patient experience of imaging. Having undergone scores of imaging procedures, Tiffany provides a personal perspective on what chronically and acutely ill patients need from radiology staff and offers professional guidance on how to deliver compassionate and sustainable patient-centered imaging care.
For more information: https://www.usa.philips.com/healthcare/medical-specialties/radiology/podcasts/a-beds-eye-view-of-imaging