Philips Imaging Connections

02. The Impact Of Patient No-shows: What The Data Can Tell Us

March 18, 2019

Every healthcare service deals with the challenge of patients who, for whatever reason, don’t show up for appointments. In imaging, the issue is particularly significant. No-shows disrupt workflow and compromise expensive equipment and staff utilization. And beyond the obvious financial impacts, patient no-shows can have detrimental clinical ramifications, potentially delaying diagnosis and treatment. A unique research collaboration between Dr. Puneet Bhargava at the University of Washington and Dr. Christopher Hall at Philips dug into the data around no-shows. In this podcast you’ll hear about the surprising things they learned as well as some innovative approaches to addressing the problem.